What is NDIS Plan Management? (And What are its Types?)

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The NDIS (National Disability Insurance Scheme) provides much-needed support for people with disabilities. Participants get support either by receiving specific services or by buying things.

But with that support comes the responsibility of managing your funding effectively.

NDIS plan management helps you determine how your allocated funds are utilised. It’s a system through which your NDIS fund transactions are administered and recorded.

Here, we are going to explore NDIS plan management Melbourne and its types. You’ll also get to know which plan management type will be suitable for you. So, keep reading on!

What is NDIS Plan Management?

NDIS plan management is a method through which participants of the NDIS manage the funding they receive. Purposefully designed to provide financial assistance and support to individuals with disabilities, it ensures that they have access to necessary services and products.

Plan management is important because it directly influences how quickly and efficiently participants can secure their required services while complying with NDIS guidelines and regulations.

How Plan Management Operates Within NDIS?

Within the NDIS framework, plan management is a financial governance system that tracks and executes the disbursement of funds allocated for disability support. Participants have the option to choose how their funds are managed. The management style selected affects how participants engage with service providers and the ease with which they can access their funded supports.

Each management type comes with different levels of flexibility, administrative responsibility, and choice of service providers, impacting the overall service delivery to the participants.

Types of NDIS Plan Management

1. Self-Managed

Choosing to be self-managed allows participants complete control over their NDIS funds. This option is suited for those who prefer direct involvement in their service administration and financial management. Key characteristics include:

  • Complete autonomy over fund utilisation.
  • Freedom to employ both registered and non-registered NDIS service providers.

However, it requires a significant commitment as individuals must manage all financial documentation and adhere to NDIS compliance by themselves, including maintaining detailed records for up to five years for auditing purposes.

2. Agency Managed

In agency managed plan management, the National Disability Insurance Agency (NDIA) takes full responsibility for managing the participant’s funds. Service providers invoice the NDIA directly, which simplifies the process for the participant as they do not manage payments or paperwork directly. Highlights include:

  • Less administrative burden for participants.
  • Spending is tracked through the NDIS Myplace Portal.

This management style is generally less flexible as it limits participants to using only NDIS registered providers and often requires NDIA approval for purchases, reducing autonomy in decision-making.

3. Plan Managed

Plan Managed involves a registered plan management provider who intermediates between the participant and NDIS. This option combines the flexibility of self-management with the convenience of professional support. Here’s what you need to know:

  • Handling of financial transactions and paperwork by the plan manager.
  • Ability to choose between registered and non-registered providers.
  • Expert advice and support in budget management.
  • Cost of plan management services covered under NDIS with no additional expense to participants.

The primary advantage is the reduction of administrative tasks for participants, allowing them to focus more on personal priorities. Meanwhile, the potential downside might include the need to find and choose a trustworthy plan manager who aligns well with the participant’s needs and expectations.

Advantages and Disadvantages of Each Plan Management Type

Pros and Cons of Self-Managed Plans

Self-managed plans empower NDIS participants with full control over their funds. This management style allows users to hire both registered and non-registered service providers, offering flexibility.

However, self-management comes with significant responsibilities. Participants must handle all payment processes, retain financial records for auditing purposes, and are recommended to maintain a separate bank account solely for NDIS funds. These tasks can be daunting, especially for those not well-versed in financial management.

Pros and Cons of Agency Managed Plans

Agency managed plans are directly overseen by the National Disability Insurance Agency (NDIA), offering a hands-off approach to financial management for participants. This type simplifies the process as the NDIA handles payments and invoicing directly with registered service providers. Participants can easily track expenditures through the NDIS Myplace Portal.

However, this method offers the least flexibility, limiting participants to NDIS registered providers only and requiring NDIA approval for all purchases, which can restrict participant choice and delay the acquisition of needed services.

Pros and Cons of Plan Managed Plans

Plan-managed options strike a balance between autonomy and support by employing registered plan managers to handle the financial aspects of the NDIS plan. This type offers the flexibility to use both registered and non-registered providers similar to self-managed plans, but without the administrative burden, as the plan managers handle all the paperwork. Furthermore, plan management services are funded under the NDIS at no extra cost to the participant, which can ease budget concerns.

The primary downside is finding a plan manager that participants feel comfortable and secure with, as this partnership is crucial for effective plan management.

Factors to Consider When Selecting a Plan Manager

Choosing the right plan manager is crucial and should be based on trustworthiness, knowledge, experience, and the ability to meet the participant’s unique needs. Key considerations include:

  • Registration and Compliance: Ensure the plan manager is a registered NDIS provider, which allows them to process claims efficiently.
  • Expertise and Recommendations: Plan managers should offer well-informed advice and suggest a wide range of support services, not just those they provide.
  • Transparency and Tools: Effective plan managers employ systems (like dashboards) that provide clear, real-time tracking of budgets and expenditures.
  • Communication and Support: Opt for plan managers who are responsive and capable of providing detailed, understandable explanations and timely assistance.

Importance of Trust and Knowledge in Plan Management

The relationship between a participant and their plan manager should be founded on trust and mutual understanding. Participants entrust plan managers with significant responsibilities that impact their daily lives and overall well-being. The plan manager’s role is not only to assure proper fund management but also to help the participant navigate through the complexities of the NDIS.

Knowledgeable plan managers can drastically enhance a participant’s ability to maximise their resources and avail themselves of the best possible support. Therefore, selecting a NDIS plan management Melbourne professional who is both knowledgeable and trustworthy is essential to achieving a successful and satisfactory NDIS experience.


NDIS plan management provides a flexible and tailored approach for participants to manage their NDIS funds effectively. By understanding these three types, you can choose an option that best suits your level of comfort and capability in handling financial and administrative tasks associated with your NDIS plan.

Each method offers different levels of control and support, with the plan managed offering a middle ground between extensive personal control and complete reliance on the NDIA. Making an informed choice is crucial for maximising the benefits of your NDIS funds and ensuring they are used efficiently to meet your individual needs and goals.

If you need assistance with NDIS and your plan, you can trust the experts at Polaris Care. For years, we have been helping NDIS participants get the best outcome out of their plans. Get in touch today and see how we can maximise your benefits from the NDIS plan!

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